In order to achieve customer satisfaction, employees must be treated as key stakeholders and become interested and motivated in their work.
Anne Mulcahy, Former Xerox Chairman of the Board
Identify the stakeholders and consider the situation from their point of view
Hartman, L., and Des Jardins, J. (2008)
Adaptive management is the process of adjusting management actions and/or directions as new and better information emerges about the ecosystem.
US Forest and Wildlife Service (2005)
Getting out in the field and talking directly with stakeholders is an essential part of good public participation and important to a successful situation assessment.
EPA Public Participation Guide